Supplier Portal & Project Workflow

Once you’re part of the Trustbridge supplier network, you’ll experience a smarter, more focused way to receive, review, and execute manufacturing projects. Our streamlined Supplier Portal & Project Workflow gives you everything you need to quote accurately, produce confidently, and stay aligned with customer expectations — without chasing down info or navigating clunky platforms.

This is not a free-for-all job board. We send you only the work that fits your shop, and our team stays involved to ensure a smooth experience from quote to delivery.

How the Supplier Workflow Works

Project Matching

We match you to opportunities based on your capabilities, capacity, location, certifications, and past performance.

You’ll receive:

A project brief with key requirements
Part quantity and timeline
CAD files and drawings (STEP + PDF)
Material and finish specifications
Any inspection or documentation requirements

Only 2–4 suppliers are typically invited to quote a given project — you won’t be competing with 20 shops.

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Quoting

You can submit quotes directly through the Trustbridge supplier portal or by replying via email, depending on your preference.

Your quote should include:

Price (per part or total project)
Lead time (in business days from PO)
Shipping costs (if applicable)
Any assumptions or exceptions
Optional: Material certs or QC cost breakdowns

Quotes are reviewed by our internal engineering and sourcing team before being presented to the customer. If clarifications are needed, we’ll reach out directly.

Submit a Quote

Award & Project Kickoff

If your quote is accepted, you’ll receive a Purchase Order (PO) and a formal kickoff message confirming:

Final file versions
Approved materials and finishes
Ship-to address
Documentation requirements
Payment terms and schedule

We expect suppliers to acknowledge POs within 1 business day.

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Production & Communication

We ask that you provide regular status updates, especially for projects with tight deadlines or multiple stages.

What we appreciate during production:

Midway updates or milestone completions
Advance notice of any delays
Photos of in-progress or finished parts (optional but appreciated)
Questions routed through our engineering team if needed

We’re not micro-managers, but we do stay close to projects to ensure a positive experience for both customer and supplier.

Submit a Suppliers Project

Shipping & Documentation

When production is complete, you’ll ship parts per the instructions provided — either directly to the customer or via a Trustbridge consolidation facility.

Before or at shipment, we may require:

Packing slip with PO reference
Inspection data (as requested in advance)
Material certs (for regulated industries)
Photos of packaged parts (if needed for tracking or handoff)

Our team will confirm receipt and trigger the invoicing process.

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Invoicing & Payment

Invoicing is simple. Submit your invoice to our finance team with the PO reference once parts are shipped and accepted.

Net payment terms are agreed upon in advance (typically Net 30–45)
International suppliers can be paid via wire or Wise
U.S. suppliers may opt for ACH or mailed check
Questions about payment? We respond quickly to all finance inquiries

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What the Supplier Portal Helps You Do

While most communication is handled via email and shared project folders, your supplier portal gives you quick access to:

Active and past project records
Status of quotes and submitted files
Your supplier profile and certifications
Performance feedback (coming soon)
Payment tracking and invoice history (coming soon)

If you prefer to quote and manage projects via email — that works too. We support both workflows depending on your comfort level.

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What Makes Our Workflow Different

Curated Opportunities: No spammy RFQs or projects that aren’t a fit

One Point of Contact: You’ll work with the same Trustbridge program manager for all project details

Engineer-Filtered Jobs: All projects are reviewed internally before you ever see them

Fewer Quotes, Higher Close Rate: Because we don’t overload suppliers, your chance of winning jobs is significantly higher

Clean Deliverables: You’ll always get the files and expectations needed to quote and execute confidently

Efficient Communication: We value your time and don’t expect you to chase answers or approvals

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What We Expect from Suppliers

We don’t expect perfection — but we do value:

Fast, honest communication
Reasonable lead time accuracy
Transparency around capacity constraints
Consistent quality and adherence to spec
Documentation when requested

Our best suppliers view us as an extension of their sales and customer success teams. We return that partnership by routing better jobs, building long-term customer connections, and keeping things easy.

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